Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
When you use GlideLuxe services, we may collect the following information:
- Personal Information: Name, email address, phone number, and billing address
- Trip Information: Pickup and drop-off locations, travel dates and times, passenger count
- Payment Information: Credit card details (processed securely through Stripe)
- Communication Records: Emails, phone calls, and messages with our team
2. How We Use Your Information
We use your information to:
- Process and fulfill your transportation bookings
- Communicate with you about your reservations
- Send booking confirmations and trip updates via email and SMS
- Process payments securely
- Improve our services and customer experience
- Comply with legal obligations
3. Information Sharing
We may share your information with:
- Chauffeurs and Partners: To fulfill your transportation service
- Payment Processors: Stripe for secure payment processing
- Communication Services: For sending booking confirmations and updates
- Legal Authorities: When required by law
We never sell your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmission
- PCI-compliant payment processing through Stripe
- Secure server infrastructure
- Limited access to personal data on a need-to-know basis
5. Your Rights
Under California Consumer Privacy Act (CCPA), you have the right to:
- Request access to your personal information
- Request deletion of your personal information
- Opt-out of the sale of your personal information (we do not sell data)
- Non-discrimination for exercising your privacy rights
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. These cookies help us understand how you use our site and remember your preferences. You can control cookie settings in your browser.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: privacy@luxurycaravantransport.com
- Phone: +1 (929) 388-6164
- Address: California, USA
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.